Lot 6
The Eleanor Group, established in 1979, is one of the UK’s longest-established independent, family-run care providers, known for its comprehensive healthcare services and unwavering commitment to quality.
As the largest care provider in Southeast London, the Eleanor Group stands out for its dedication to innovation, care excellence, and community impact.
Eleanor Hospital Logistics, established in 2013 as part of the Eleanor Group, is the largest third party provider of warehouse and in-house hospital pharmacy fluid solutions in North West London.
Links for helpful PDF documents:
Features & Benefits of using Eleanor Hospital Logistics:
Catalogue Management
Capture and monitor multiple supplier codes in one store room
Assign Product preferences
Rationalise and standardise products
Disable products by Trust, hospital and department
Ability to recognise all bar code types or generate own
Recognise all ‘outer’ and ‘inner’ product carton barcodes
Capture price of each product
Set up PAR levels and auditable changes
GTIN system fields to capture GS1 product identification standards
Customer Services & Support
08:30 - 16:30 Monday to Friday Support
System capture of all service support enquiries
Capture of general, minor, major & significant ‘categorised’ enquiries
System enquiries – evidenced links to Adhoc orders and stock transfers
System stock transfers - department to department transaction visibility
Service team support Adhoc fluids, Urgent Requests, transfers, Catalogue change/PARs
KPI response – meaningful response time capture
